360° Feedback Surveys:
Off-the-Shelf vs Customized Questionnaires

A professional woman using a smartphone highlighting Off-the-Shelf vs Customized Questionnaires in 360 feedback survey
Confident business professionals pose outside a modern glass building, reflecting the dilemma of choosing between off-the-shelf and customized 360° feedback surveys

The dilemma that most process owners face with a 360-feedback survey is whether to go for one of the many off-the-shelf questionnaires readily available or create a questionnaire customized to their requirements. 

Most believe that customized questionnaires are more effective than the off-the-shelf ones.

However, the trade-off is not so simple and depends on factors as outlined below:

Off-the-shelf questionnaire should be used when the survey is being conducted for a select group of employees or the leadership team as part of the development process.

However, if you are conducting the survey as part of a strategic initiative or as a wider organization-wide program, then we recommend that you get help in developing a customized questionnaire for the process.

Looking for a next-generation 360-degree feedback solution?

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Three colleagues discussing the design of a 360-degree feedback survey in a modern office setting

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