Define specific learning objectives for the pilot & establish measurable outcomes to gauge success.
If your focus is smooth participant experience, your measure can be to see – how many support tickets get raised or how many participants report an issue.
Who should you include in your pilot?
Select a diverse group of participants representing different demographics which align with your goals. i.e. involving HR and IT both ensures tech requirements plus organizational goals are met.
Conduct multiple pilots simultaneously with different goals. Incorporate continuous feedback on content, participant experience & technology challenges & so on. Once you have feedback, don’t wait to implement it all in the final program. Adjust or modify elements in real-time & assess their impact on feedback givers & other participants.
Include HRBPs or business heads in the pilot, if they see the value of the program & have experienced it themselves, they will in turn become champions when the program is run for the larger audience. Transparently communicate the pilot’s purpose, goals & expectations to align everyone & maximize the program’s impact.
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