From Process Orientation to Experience: How Virtual Platforms are Changing the Face of Assessments
“If my future were determined just by my performance on a standardized test, I wouldn’t be here. I
guarantee you that." – Michelle Obama
Long gone were the days when companies relied on traditional quantitative assessment systems and have now drifted towards a more qualitative and custom assessment solutions. Traditional quantitative approaches ignore the naturally occurring cognitive biases and often leave the assessors scratching their heads to figure out what the results really mean. Continuous learning and research have helped develop more qualitative and targeted approach towards creating a more customised and practical solution to assessment processes.
Going digital is today’s mantra. Organisations have digitalized almost every function to keep up with the volatile and changing environment. The HR function has since accepted the change challenge. The new digital interfaces have helped organisations engage participants and provide a more superior experience of assessment process. It reduces the turnaround time and relieves the HR function of the operational burden. Enabling clients to avoid significant costs like travel and stay for an expert assessor is another major advantage of going digital.
Structured assessments tailored to the context and specifics of the client can help manage talent management processes in a more cost effective and efficient manner. Designing an assessment taking into consideration the cognitive skills, behavioural and functional competencies and personality have helped assessors develop a solution which gives a deep dive diagnosis of the client organisation.
On-Demand Assessment Solutions
Traditional quantitative assessments were annual and happened only during a fixed time every year. Nowadays companies prefer to measure and monitor continuous improvement of their employees, starting from the top-level management to the associates. On-demand solutions help organisations deploy hundreds of automated assessments in minutes saving time and improving efficiency.
Finally, bringing together strong capabilities in technology, consulting and program management to devise an assessment solution is what the HR function need to focus on now. Assessment evaluations when presented effectively helps communicate individual goals to all employees. After all the final goal of any kind of assessment is to help organisations gather information and provide valuable and productive feedback which would encourage employees to be more engaged and therefore contribute towards the company’s growth.