Accelerating Individual Development for 17k+ Managers at a Leading Private Bank

Project Brief

In line with its talent philosophy that “everyone is talent,” one of our clients, a leading banking company with 1.5L+ employees, decided to launch a new capability-building initiative that could democratize learning and cover all eligible managers at a particular grade range. Design considerations for the bank’s capability building initiative included:

The program must ensure inclusivity for a large and diverse workforce in terms of functional
background, location, and demographics.

Traditionally, the focus was on functional learning. It was imperative to bring a renewed
focus on behavioral development.

Given the strong digital focus at the bank, it was essential to ensure that participants had a
seamless and engaging experience of the process.

Delivery

The program was designed as an integrated capability-building initiative and delivered virtually. The participants were given the flexibility to access and complete the assessment process and learning content at their own pace and convenience. Moreover, more than 75% of the participants accessed and completed the learning journey on their phones.

The initiative covered all 17k+ managers. Further, follow-up initiatives were designed for smaller
clusters using detailed talent analytics.

Impact

Managers

0 +

50,000+ exercises assessed
by 60+ assessors

IDP Sessions

0 +

1000+ hours of rich
one-on-one interactions

Learning Goals

0 +

Average 5 learning
goals per participant

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