I have been associated with Think Talent since 2012. When I joined, it did not have a technology team and was a consulting firm. Tech resources were sourced from a sister concern called Braahmam (that’s the team I was initially part of). We were brought in to Think Talent for one project, under the condition that – if this project was successful only then will the company invest in creating a Technology team.
And here we are in 2020 – where Think Talent has pivoted to providing digital-led Talent Management solutions.
I have learnt something different from every project I have worked on.
My first project was to run a fully digital survey for an organization that was doing surveys on pen & paper then. The project was successful & we finally started to build a technology team. The technology element in early projects was minimal. We were in conversation with a large banking institution, who decided to not go ahead with us as we didn’t have the required Information Security standards. This pushed us to learn more about what capabilities we needed to build in order to serve large enterprises.
For another project, our team went to a client site to see how our assessments were implemented live. Usually, we conducted our own UAT (User Acceptance Testing) based on what we thought was important. This was the first time we saw real end-users using the platform. This learning in turn led to creating robust troubleshooting processes.
This way, bit by bit, we built every process from scratch, our aim was always to make everything simple for the user & keep the complexity at the backend.
Working with the consulting & solutions team was not very easy at first. It required my team & I to understand the ‘consulting’ & ‘HR’ side of things, & they needed to understand ours. It was a long process for both teams to expand their knowledge to ensure that the output is optimal.
I had to expand my boundaries & be flexible and patient in my approach.
This was also the time my team & I were building our own professional maturity required to collaborate effectively.
I joined as a fresher & now I lead the tech team. It’s been a very interesting journey, full of personal & professional challenges. But these challenges have enabled me to grow my skills as a developer & as a manager.
In this role, no two days look the same.
We spend most of our time firefighting, learning new things & coming up with innovative solutions. But through it all, my peers & colleagues in the product & management team have stood by me. Team members have always helped through everything, be it time day or night. And sometimes if our visualization of the product or a feature is not the same, we make sure we can find common ground & do what is best for the end-user.